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SOF Trainings

Overview

What's new in SOF, April 2017 edition Mark as Completed Remove from My plan Rate It

This overview session covers what’s new in SOF since January 2017. This session introduces both new and updated assets and training to keep you informed of progress.

Full Session

CTOs, Architects, partner portfolio leads

Get Deployed,Cloud Migration

October 2016

What's new in SOF, January 2017 edition Mark as Completed Add to my plan Rate It

This session introduces you to the Skype Operations Framework (SOF) Operate Release, which covers what’s new in SOF since September 2016. This session covers updates to existing assets in the interim and new features that we have added to the SOF web site to make it easier to consume and use SOF.

Full Session

CTOs, Architects, partner portfolio leads

Get Deployed,Cloud Migration

October 2016

SOF Overview Mark as Completed Add to my plan Rate It

The SOF Overview session will introduce the Skype Operations Framework (SOF) which provides a structured approach to successfully plan, deliver and operate Skype for Business in the cloud This session will provide information on SOF, share reasoning behind the creation of the framework, and provide a view into the tools and assets available, illustrating how SOF is relevant to customers and partners. The session will address how SOF can be applied to deliver customer success, introduce the framework components and launch materials (tools, assets and offers), describe how to access the materials, how we will deliver updates and how to provide feedback.

Full Session

CTOs, Architects, partner portfolio leads, Project Manager

Get Deployed,Cloud Migration

October 2016

SOF Outcomes Deck Mark as Completed Add to my plan Rate It

The SOF Outcomes Deck will help you to define and drive for a successful project outcome. Attend this session to learn the details about the SOF Outcomes Deck.

Full Session

CTOs, Architects, partner portfolio leads, Project Manager

Get Deployed,Cloud Migration

April 2017

Cloud PBX and PSTN Conferencing Get Deployed Mark as Completed Add to my plan Rate It

This session will explain the Cloud PBX and PSTN Conferencing Get Deployed offering and introduce the tools, documents and processes SOF will provides to delight customers.

Full Session

Architects, Project Manager

Get Deployed

July 2016

SOF Cloud Migration Release Overview Mark as Completed Add to my plan Rate It

This session introduces you to the Skype Operations Framework (SOF) Cloud Migration Release, which covers what’s new in SOF since released in July 2016. This session covers updates to existing assets created in the interim, our delivery web site, and introduces our new Cloud Migration offer.

Full Session

Architects, partner portfolio leads Project Manager

Cloud Migration

October 2016

SOF Meeting Room Solutions Mark as Completed Add to my plan Rate It

This training session will cover the changes that we have made to SOF to incorporate the recently released Skype Room System devices. We will review updates made to existing assets and introduce key new assets to help with planning, delivering and operating Skype Room System devices.

Full Session

Architect, consultant, project manager

Get Deployed,Cloud Migration

December 2016

SOF Skype Meeting Broadcast Mark as Completed Add to my plan Rate It

This training session will cover the changes that we have made to SOF to address Skype Meeting Broadcast. Attend this session to understand which assets exist to help you with this functionality.

Full Session

Architect, consultant, project manager

Get Deployed,Cloud Migration

April 2017

SOF Number Porting Mark as Completed Add to my plan Rate It

This training session will cover the changes that we have made to SOF to address porting phone numbers. Attend this session to understand which assets exist to help you with this functionality.

Full Session

Architect, consultant, project manager

Get Deployed,Cloud Migration

April 2017

SOF Tenant Dial Plans Mark as Completed Add to my plan Rate It

This training session will cover the changes that we have made to SOF to incorporate Tenant Dial Plans. Attend this session to understand which assets exist to help you with this functionality.

Full Session

Architect, consultant, project manager

Get Deployed,Cloud Migration

April 2017

SOF Auto Attendant and Call Queues Mark as Completed Add to my plan Rate It

This training session will cover the changes that we have made to SOF to incorporate the recently released Auto Attendant and Call Queues. Attend this session to understand which assets exist to help you with this functionality.

Full Session

Architect, consultant, project manager

Get Deployed,Cloud Migration

April 2017

SOF Meeting Migration Service and Regionally Hosted Meetings Mark as Completed Add to my plan Rate It

This training session will cover the changes that we have made to SOF to incorporate the recently released Meeting Migration Service and Regionally Hosted Meetings capability. We will review updates made to existing assets and introduce a key new asset to help with planning in which regions meetings should be hosted.

Full Session

Architect, consultant, project manager, partner portfolio leads

Get Deployed,Cloud Migration

December 2016

SOF Simplification Mark as Completed Add to my plan Rate It

SOF simplification is an initiative to make SOF simpler to apply. This is achieved by combining some of the assets and reorganizing the structure. Attend this session to understand how simplification affects SOF.

Full Session

Architects, partner portfolio leads, Project Manager

Get Deployed,Cloud Migration

July 2017

Plan

Planning for Customer Success Mark as Completed Add to my plan Rate It

SOF is all about customer success. Attend this session to learn how SOF will help you to achieve customer success.

Full Session

Architects, partner portfolio leads, project manager

Get Deployed,Cloud Migration

April 2017

Envisioning: Overview and Objectives and Key Results Mark as Completed Add to my plan Rate It

This session introduces to the SOF envisioning process and serves as a base for the subsequent envisioning sessions. The session will cover instructions on the delivery of two Envisioning Workshops: Envisioning Kick-off and Envisioning Wrap-up. An overview of the recommended project flow, methodology, how to measure success of the project and how to deliver wrap up session will be covered.

Full Session

Architects, Project Manager

Get Deployed,Cloud Migration

July 2016

Envisioning: Discovery Mark as Completed Add to my plan Rate It

The Envisioning: Discovery session looks at what information is needed from the customer to minimize project risk. The session will detail how the questionnaire and other tools can be used to collect detailed information about the existing environment, and how the Readiness Assessment report can be used to highlight both concerns and blocking factors back to the customer.

Full Session

Architects, Project Manager

Get Deployed,Cloud Migration

July 2016

Envisioning: Business Use Cases Mark as Completed Add to my plan Rate It

Training for how to prepare and deliver an Envisioning Business Use Case workshop targeted at Skype for Business is offered through this session. The objective of this workshop is to work with customer representatives to define of a number of use cases or scenarios that will make a material difference in how people go about their day to day activities. This will not only help to refine the goals of the project, but also creates focused material to work with when preparing business cases and adoption materials. Business Use Cases define current business practice scenarios where Skype for Business Online features can be applied to deliver business impact, describes at a high level how the process would change and what the material benefit of that change is to uncover business value.

Full Session

CTOs, Business Analysts, Architect, project manager

Get Deployed,Cloud Migration

July 2016

Envisioning: High Level Architecture Workshop Mark as Completed Add to my plan Rate It

This session will walk you through the architecture envisioning workshop to create high-level solution design and the execution planning workshop that will be done as part of the envisioning process.

Full Session

Architect, consultant, project manager

Get Deployed,Cloud Migration

July 2016

Skype for Business Adoption Methodology and Success Framework Mark as Completed Add to my plan Rate It

Your rollout approach can impede or accelerate change. This session will introduce you to our Adoption Methodology and overview proven Success Factors to ensure you are setup for success. We’ll supplement the session with links and details to end user training and adoption materials – such that you have a jumping off point to launch a successful Skype for Business adoption campaign.

Full Session

Architect, project manager, adoption and change managers

Get Deployed,Cloud Migration

July 2016

Network Readiness Mark as Completed Add to my plan Rate It

The network is one of the most crucial parts when it comes to the quality of real time communication. This session will walk through the tools and processes SOF Network Readiness Assessment offers. It will serve as an introduction an overview of the Network Readiness Assessment and its position inside SOF.

Full Session

The recording has been updated to reflect the changes introduced with the October 2016 release. If you have watched the previous version of this session, please watch “What's New” to get up to date.

What's New

Architect, consultant, project manager

Get Deployed,Cloud Migration

October 2016

Delivering Network Readiness Mark as Completed Add to my plan Rate It

This session is a mock delivery of the Network Readiness Assessment, for the customer Contoso.com. This walkthrough provides a look at the overview session in practice.

Full Session

Architect, consultant, project manager

Get Deployed,Cloud Migration

October 2016

Cloud PBX, technical planning architecture session Mark as Completed Add to my plan Rate It

This deep technical session is intended for detailed planning Cloud PBX and includes planning steps for three options: Cloud PBX with Microsoft PSTN calling, Cloud PBX with on premises PSTN connectivity via Cloud Connector or via on premises Skype For Business or Lync pool. In addition, the session guides you through the process of planning for voice mail and dial in conferencing. As a result of the session the partner and the customer should have an architectural document per site completed. The architectural document template also provided as part of the SOF Cloud PBX and PSTN Conferencing Get Deployed offer.

Full Session

Architect, project manager

Get Deployed

October 2016

Health Assessment Training Mark as Completed Add to my plan Rate It

To minimize project risks, assess the health of the existing environment before you deploy a hybrid configuration and migrate users online. The Health Assessment Training is an addition to the Envision: Discovery session, and addresses how existing on-premises data such as Key Health Indicators (KHI) and quality information are used to determine the health status of the existing deployment.

Full Session

Architect, project manager

Cloud Migration

October 2016

Persona Workshop Training Mark as Completed Add to my plan Rate It

The goal of the Persona Analysis, is to identify which user groups, business units, and location benefit most from migration to Skype for Business Online, based on their requirements. This session details how to deliver the Persona Workshop, use the Persona Feature Matrix spreadsheet, and make useful recommendations based on the collected insights.

Full Session

Architect, project manager

Cloud Migration

October 2016

Client Migration Training Mark as Completed Add to my plan Rate It

This session focuses on different Skype for Business clients that work with Skype for Business Online and assist you in planning migration and management methodologies for Windows clients in the organization. This session addresses the deployment and patching practices for Microsoft Office Professional 2016, and provides customizable templates that you can use in deployment and operation cycles.

Full Session

Architect, consultant, project manager

Cloud Migration

October 2016

Cloud PBX Architecture, Coexistence, and Migration Workshop Training Mark as Completed Add to my plan Rate It

This workshop details the planning of migrating to Cloud PBX from Lync Server 2013 or Skype for Business Server 2015 Enterprise Voice, including planning for Cloud PSTN Conferencing, implementation, and long-term coexistence. As the result of this workshop, the design document for the migration to Cloud PBX and hybrid coexistence, can be completed and used to guide the subsequent deployment and migration activities. This training session guides you through the workshop content and the design template provided as part of SOF assets. The session helps the organization drive and decide about all aspects of Cloud PBX implementation, coexistence, and migration.

Full Session

Architect, consultant, project manager

Cloud Migration

October 2016

Deliver

Deployment Guidance Mark as Completed Add to my plan Rate It

This session will go into detail what resources SOF provides for a successful deployment, including information about the deployment workshop and the deployment guidance checklist.

Full Session

Architect, consultant, project manager

Get Deployed,Cloud Migration

July 2016

Polycom Phone Provisioning with Skype for Business Online Mark as Completed Add to my plan Rate It

The Polycom Phone Provisioning with Skype for Business Online session, addresses the place of phones in Skype for Business deployments with Enterprise Voice. Learnings about what to consider when deploying Polycom phones and how to manage them within a Skype for Business Online environment will be shared through the session.

Full Session

Architect, consultant

Get Deployed,Cloud Migration

July 2016

Configuring Call Quality Dashboard to monitor your Skype for Business Online Environment Mark as Completed Add to my plan Rate It

The Call Quality Dashboard (CQD) is the best way to assess and monitor overall media quality health once Skype for Business Online services have been deployed. Attend this session to learn the proper setup and configurations steps required to support gaining deeps insights within Skype for Business Online environments today.

Full Session

Architect, consultant

Get Deployed,Cloud Migration

July 2016

Testing Mark as Completed Add to my plan Rate It

This session is focused on Testing activities during SOF Deploy phase. It covers the functional testing guidance workshop designed to educate the customer about Skype for Business Cloud PBX and PSTN Conferencing Testing Activities, Scope of testing, and setting customer expectations. The session will include an overview of the test matrix and templates available for successful delivery. After this session, attendees will be able to articulate the value of testing activities, required resources and will be prepared to successfully deliver engagement.

Full Session

Architect, Consultant, Project Manager

Get Deployed,Cloud Migration

July 2016

Scripted user enablement Mark as Completed Add to my plan Rate It

This session will introduce SOF content that will allow easy enablement of a large mass amount of users for Skype for Business and voice features. SOF scripts including required input files, execution, features, and execution reporting will be covered in the session.

Full Session

Architect, consultant

Get Deployed,Cloud Migration

October 2016

Scripted Skype Room Systems v2 Provisioning Mark as Completed Add to my plan Rate It

This session will introduce SOF content that will allow easy enablement of a large mass amount of accounts for Skype Room System v2. SOF scripts including required input files, execution, features, and execution reporting will be covered in the session.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

February 2017

Site Rollout and Migration Planning Training Mark as Completed Add to my plan Rate It

This session will introduce you to Site Rollout and Migration Playbook that focuses on the tasks and activities required to rollout CloudPBX or PSTN conferencing service to end users or migrate to online service. It covers required activities with recommended timelines on a site by site basis and focuses mainly on end users, including user enablement, clients and devices, usage and adoption. It will assist you planning your migration with smooth execution, high user adoption and minimum support needs.

Full Session

Architect, consultant, project manager

Get Deployed,Cloud Migration

October 2016

Operate

Service health and service usage Completed Remove from My plan Rate It

The Service health and service usage session will provide all the information required to determine if the service is healthy and if the envisioned modalities are being used.

Full Session

Architect, Support

Get Deployed,Cloud Migration

July 2016

Managing Call Quality Completed Remove from My plan Rate It 4/10

This session will go into details on managing and optimizing call quality – to ensure that users have a great experience when using Skype for Business.

Full Session

Architect, Support

Get Deployed,Cloud Migration

October 2016

Hybrid Operate Training Mark as Completed Add to my plan Rate It

This session focuses on the operational tasks that are required to successfully operate a Skype for Business hybrid deployment. This includes the daily/weekly/monthly tasks, concepts, and process to patch the on-premises components of a hybrid deployment. This helps to stay up-to-date with the latest security updates, leverage latest product investments, and ensures compatibility with the online service. The session also covers considerations for call quality monitoring in a hybrid deployment and provides an overview to the troubleshooting guide covering hybrid-specific scenarios.

Full Session

Architect, Support

Cloud Migration

October 2016

Managing a high quality and reliable service delivery Completed Remove from My plan Rate It

This session helps you to find answers for “How do I run a Skype for Business Online deployment to deliver great experience to my end users and value to the business?”. What’s involved in user experience, what is delivered by Microsoft and where are you responsible? This session helps you to be prepared for ongoing operations and decide on an operations model.

Full Session

Collaboration Lead/Architect, Service Owner, IT Admins, Architect, Support

Get Deployed,Cloud Migration

October 2016

Roles and Responsibilities beyond Skype for Business operations Completed Remove from My plan Rate It

Which teams are involved in running a Skype for Business Online deployment, what tasks need to be performed? This session helps you to identify the operational roles and map them to teams delivering these operational roles/functions. This allows you to align for operations early and make sure that all teams are ready to engage as soon as the pilot starts.

Full Session

Collaboration Lead/Architect, Service Owner, IT Admins, Architect, Support

Get Deployed,Cloud Migration

October 2016

Leverage the Investigate Media Quality using CQD Videos Completed Remove from My plan Rate It

This six video set provides guidance on how to use Call Quality Dashboard (CQD) to Investigate Media Quality, to be used in conjunction with the Manage Call Quality activities. We recommend that you consume the videos in order as each video builds on the material shared in the previous videos.

1. CQD Online Introduction

Full Session

2. CQD Basic Concepts

Full Session

3. Managing CQD Reports

Full Session

4. Managing a high-quality deployment with CQD

Full Session

5. Audio Quality investigations with CQD

Full Session

6. Monitoring Endpoints with CQD

Full Session

7. Location Enhanced Reports

Full Session

8. Location Enhanced Reports – Deep Dive

Full Session

Architect, Consultant, Network Lead, Support

Get Deployed,Cloud Migration

January 2017

Technical Product Trainings

MOOC: Skype for Business: Fundamentals Completed Remove from My plan Rate It

Want to learn about Microsoft communications and collaboration solutions and products? Skype for Business provides a single platform for both meetings and voice at hyperscale. This course is an introduction to Skype for Business. By completing this course, you will learn about the vision, value, features and capabilities of Skype for Business. No previous knowledge is needed.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

October 2016

Skype Room Systems v2 Mark as Completed Add to my plan Rate It

Skype Room Systems v2 enables existing conference rooms with a projector or monitor to easily be turned into Skype for Business meeting rooms. Watch the readiness presentation to learn more about the range of Skype Room Systems devices, when to deploy Skype Room Systems versus other Skype meeting devices, and planning and deployment considerations required for device availability.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

December 2016

Skype for Business on Mac Mark as Completed Add to my plan Rate It

This session will walk you through the new Skype for Business on Mac client. It will show you the user experience, walk you through the features and will take a look under the hood – pointing out when Skype for Business for Mac is different than other clients. It concludes with troubleshooting information.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

March 2017

Meeting Migration Service Mark as Completed Add to my plan Rate It

Meeting Migration Service automatically sends meeting updates to all meeting invitees when an admin moves the user who is hosting the meeting from on-premises to online or when those users are enabled for Cloud PSTN Conferencing. The new service removes the need for users to run the Meeting Migration tool locally to send meeting updates for all future meetings. Watch the readiness presentation to learn more about the scenarios when the Meeting Migration Service is invoked, when the Meeting Migration Tool is still required, how to plan for the best user experience, and reporting capabilities to report on the result of Meeting Migration Service processing.

Full Session

Architects, Consultants, Operations, Support

Cloud Migration

November 2016

Clients Deep Dive Completed Remove from My plan Rate It

This session will look into Skype for Business clients: how do they discover a server or service to sign-in against, how do they authenticate, what do signaling flows look like and how can I trouble shoot issues.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

October 2016

Polycom RealConnect Service for Office 365 Mark as Completed Add to my plan Rate It

Polycom RealConnect Service for Office 365 (preview) provides interop between on premises VTCs (Video Teleconference) and Skype for Business Online. Attend this readiness session to learn what Cloud Video Interop can do, what the user experience is, and how you can configure it.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

February 2017

Cloud PBX Voicemail with Exchange Server on-premises Mark as Completed Add to my plan Rate It

This training will cover how Cloud PBX Voicemail can be leveraged for users in Skype for Business Online with their Exchange mailbox hosted in Exchange Server on premises. We will talk about the requirements, how to design for it and how it works under the hood.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

October 2016

Meetings Completed Remove from My plan Rate It

Meetings is one of the core workloads in Skype for Business. Learn everything about the different types of meetings and how to set up your organization for success with online meetings.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

January 2017

Skype Meeting Broadcasts Completed Remove from My plan Rate It

Skype for Business allows you to broadcast meetings to up to 10,000 users. Attend this session to learn what Skype Meeting Broadcast can do in detail, how to plan for it and how to configure it.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

January 2017

Skype for Business media flows Completed Remove from My plan Rate It

Skype for Business uses multiple different real-time workloads: audio, video, desktop/application sharing and also file transfer. This session will explain how the optimal paths is identified and how this knowledge can be used to troubleshoot media connectivity issues. We will talk about the role of the Edge Server as media relay and also discuss the protocols ICE, STUN and TURN that are used in the process.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

October 2016

MOOC: Skype for Business: Voice Concepts and Planning Completed Remove from My plan Rate It

First in a series of Skype for Business Voice courses, this course will teach you how to plan and deploy voice capabilities with Cloud PBX. This course will help you prepare for taking the “Deploying Enterprise Voice with Skype for Business 2015” exam (70-333).

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

October 2016

MOOC: Skype for Business: Voice Hybrid and Routing Mark as Completed Add to my plan Rate It

Second in a series of Skype for Business Voice courses, this course provides you with the knowledge on how to plan and manage a hybrid voice deployment. It also will help you prepare for taking the “Deploying Enterprise Voice with Skype for Business 2015” exam (70-333).

Full Session

Architects, Consultants, Operations, Support

Cloud Migration

October 2016

Cloud PBX introduction Mark as Completed Add to my plan Rate It

This session will introduce the concept of Cloud PBX and explain the features that it will deliver to users in Skype for Business Online.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

January 2017

Cloud PBX with PSTN calling Mark as Completed Add to my plan Rate It

With Cloud PBX with PSTN Microsoft delivers PSTN connectivity to your Cloud PBX users. Watch this session to understand where it is available, what features it will provide to your users and how you configure it.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

January 2017

Cloud PBX with on premises PSTN connectivity Mark as Completed Add to my plan Rate It

This feature allows your Cloud PBX users to leverage existing PSTN infrastructure via Skype for Business servers. Attend this session to learn how to plan, configure and maintain Cloud PBX with PSTN calling.

Full Session

Architects, Consultants, Operations, Support

Cloud Migration

January 2017

Cloud Connector Deep Dive Mark as Completed Add to my plan Rate It

Cloud Connector Edition (CCE) is the easiest way for Skype for Business Online to integrate into their existing telephony infrastructure without the need to build a full scale Skype for Business infrastructure. Attend this training to learn how to plan, deploy and manage CCE. If you are already familiar with CCE, but want to learn what is new in version 1.4.1, please refer to the “What’s new section”.

Full Session

Architects, Consultants, Operations, Support

Get Deployed

January 2017

Cloud Connector Click through Trainings Mark as Completed Add to my plan Rate It

The Cloud Connector Edition (CCE) click-through training will allow you to walk through the deployment of CCE without the need to build your own lab infrastructure and without any waiting times you would experience in a real world deployment. The Introduction Module will provide a short overview over CCE and introduce you to the training.

Full Session

Architects, Consultants, Operations, Support

Get Deployed

October 2016

Tenant Dial Plans Mark as Completed Add to my plan Rate It

Tenant Dial Plans allow custom dial plans in Skype for Business Online. Attend this readiness session to learn why Tenant Dial Plans are required and how they can be used.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

April 2017

Call Queues Mark as Completed Add to my plan Rate It

Call Queues provide a mechanism to offer a single call to multiple Skype for Business Online users at the same time. Call queues are in Preview for Skype for Business online. Watch the readiness session to learn what this functionality can do, what the user experience is, and how you can configure it.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

March 2017

Auto Attendant Mark as Completed Add to my plan Rate It

Cloud PBX Auto Attendant is an intelligent virtual receptionist that helps callers navigate the system with interactive prompts. Currently Cloud PBX Auto Attendant is in Preview for Skype for Business online. Watch the readiness session to learn what this functionality can do, what the user experience is, and how you can configure it.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

October 2016

Hybrid Configuration Mark as Completed Add to my plan Rate It

Hybrid allows you to connect your Skype for Business on premises with Skype for Business Online. Watch the readiness session to learn what this functionality can do, what the user experience is, and how you can configure it.

Full Session

Architects, Consultants, Operations, Support

Cloud Migration

January 2017

Upgrading Server Mark as Completed Add to my plan Rate It

If you have a Lync Server deployed on premises, you should upgrade to Skype for Business Server 2015 to get the latest functionality and best integration into Skype for Business Online. This session will walk you through the upgrade process including planning.

Full Session

Architects, Consultants, Operations, Support

Cloud Migration

January 2017

Maintaining Health Completed Remove from My plan Rate It

The health session will walk you through the tools that Skype for Business offers on premises and online to monitor and manage the health of your environment covering reliability, quality and adoption.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

January 2017

MOOC: Skype for Business: Voice Advanced Workloads Mark as Completed Add to my plan Rate It

Third in a series of Skype for Business Voice courses, you will learn how to design and configure the core components for an on-premises Enterprise Voice deployment. Further, you will learn how to implement enhanced calling features and manage IP Phones. And finally, you will learn to implement emergency dialing, optimize your network for Enterprise Voice, and monitor and maintain voice quality. This course will also help you prepare for taking the “Deploying Enterprise Voice with Skype for Business 2015” exam (70-333).

Full Session

Architects, Consultants, Operations, Support

Cloud Migration

October 2016

MOOC: Skype for Business: Infrastructure Planning and Design Mark as Completed Add to my plan Rate It

First in a series of Skype for Business Infrastructure courses, this course guides you through planning and designing server components. This course will help you prepare for the “Core Solutions of Microsoft Skype for Business 2015” exam (70-334).

Full Session

Architects, Consultants, Operations, Support

Cloud Migration

October 2016

MOOC: Skype for Business: Infrastructure Implementation and Conferencing Mark as Completed Add to my plan Rate It

Second in a series of Skype for Business Infrastructure courses, this course focuses on how to plan and deploy conferencing and how to manage and troubleshoot a Skype for Business Server deployment. This course will help you prepare for the “Core Solutions of Microsoft Skype for Business 2015” exam (70-334).

Full Session

Architects, Consultants, Operations, Support

Cloud Migration

October 2016

MOOC: Skype for Business: Infrastructure Advanced Configuration Mark as Completed Add to my plan Rate It

Third in a series of Skype for Business Infrastructure courses, this course teaches you how to plan and deploy monitoring and archiving, persistent chat, high availability and disaster recovery, and hybrid deployments with Skype for Business 2015 Server. This course will help you prepare for the “Core Solutions of Microsoft Skype for Business 2015” exam (70-334).

Full Session

Architects, Consultants, Operations, Support

Cloud Migration

October 2016

What’s new in Cloud Connector Edition 1.4.1 Completed Remove from My plan Rate It

You are familiar with Cloud Connector Edition (CCE), but want to understand what has changed in version 1.4.1? Attend this training to learn about improved high availability and auto update features. If you are not familiar with Cloud Connector, please watch the Cloud Connector Deep Dive.

Full Session

Architects, Consultants, Operations, Support

Get Deployed

October 2016

What’s new in Cloud Connector Edition V2 Mark as Completed Add to my plan Rate It

Cloud Connector Edition v2 introduces a number of new features and improvements. Watch this session to learn what has changed from the previous version.

Full Session

Architects, Consultants, Operations, Support

Get Deployed

July 2017

Media Bypass in Cloud Connector Edition V2 Mark as Completed Add to my plan Rate It

Media Bypass allows more direct call flows and can improve voice quality as well as scalability for Cloud Connector Edition. This session will go into all details on how to plan, deploy and manage CCE v2.

Full Session

Architects, Consultants, Operations, Support

Get Deployed

July 2017

Cloud Connector Edition click-through training: Introduction Mark as Completed Add to my plan Rate It

The Cloud Connector Edition (CCE) click-through training will allow you to walk through the deployment of CCE without the need to build your own lab infrastructure and without any waiting times you would experience in a real world deployment. The Introduction Module will provide a short overview over CCE and introduce you to the training.

Start

Architects, Consultants, Operations, Support

October 2016

Cloud Connector Edition click-through training: Part 1 Mark as Completed Add to my plan Rate It

In the first part of the Cloud Connector Edition (CCE) click-through training you will prepare CCE for deployment. Please view the introduction before starting this training.

Start

Architects, Consultants, Operations, Support

October 2016

Cloud Connector Edition click-through training: Part 2 Mark as Completed Add to my plan Rate It

In the second part of the Cloud Connector Edition (CCE) click-through training you will configure and test CCE. Please view the introduction before starting this training.

Start

Architects, Consultants, Operations, Support

October 2016

Cloud Connector Edition click-through training: Part 3 Mark as Completed Add to my plan Rate It

In the third part of the Cloud Connector Edition (CCE) click-through training you will enable CCE for High Availability. Please view the introduction before starting this training.

Start

Architects, Consultants, Operations, Support

October 2016

Enabling PSTN Calling in Office 365 Interactive Guide click-through training Mark as Completed Add to my plan Rate It

In this interactive guide, you’ll see how to enable Office 365 users with PSTN calling by assigning calling plans, creating emergency locations, and acquiring and assigning PSTN phone numbers so users can make and receive calls using their Skype for Business client.

Start

Architects, Consultants, Operations, Support

October 2016

Configuring PSTN Conferencing in Office 365 click-through training Mark as Completed Add to my plan Rate It

This guide walks you through how to configure Office 365 users with PSTN conferencing and assign Microsoft as the conferencing provider so they can host or create online meetings that people can dial-in to using only their phone, even without Internet access.

Start

Architects, Consultants, Operations, Support

October 2016

Cloud Connector Edition Deep Dive Completed Remove from My plan Rate It

Cloud Connector Edition (CCE) is the easiest way for Skype for Business Online to integrate into their existing telephony infrastructure without the need to build a full scale Skype for Business infrastructure. Attend this training to learn how to plan, deploy and manage CCE. If you are already familiar with CCE, but want to learn what is new in version 1.4.1, please refer to the “What’s new section”.

Full Session

Architects, Consultants, Operations, Support

Get Deployed

October 2016

Cloud PBX Auto Attendant Completed Remove from My plan Rate It

Cloud PBX Auto Attendant is an intelligent virtual receptionist that helps callers navigate the system with interactive prompts. Currently Cloud PBX Auto Attendant is in Preview for Skype for Business online. Watch the readiness session to learn what this functionality can do, what the user experience is, and how you can configure it.

Full Session

Architects, Consultants, Operations, Support

Get Deployed,Cloud Migration

March 2017